I booked my indane refill through web and was given a confirmation number R1212125192118 for consumer number 1187. It was taking long so I called the agency and asked them the status. They told that web booking is not operational yet. But why should a non operational page be hosted in the live environment? It was very misleading.
After this I booked through phone IVRS on the 5th Jan 2013. The distributors are very rude and give a cold response and do not listen to the grievance. Actually my booking should be taken into consideration on the 12th Dec 2012 itself and cylinder delivered fast.
The helpline numbers are either switched off or are giving busy tone always.