To start with I have been always a Maruti loyal person and wanted to buy a Dzire, when I thought of disposing my one year old Wagon R for a mid size car. But this time thought of going with the Logan keeping in mind the heavy booking period of the Dzire and after turning down the option of the Accent and Indigo. But I am really sorry to say that I have learnt my lessons for doing that. It has been a horrifying experience till now. My vehicle was purchased from India Garage in Bangalore
From day 1 the boot light and wiper had a problem and when I contacted the executive he told me that it will be fixed at the first service and I waited for that. When the first service happened on Nov 22, I explained these problems, also with the other problems like horrifying mileage of around 9 in the city and that too without ac (I was told I will get around 13), and then a creaking sound from the suspension I believe when I ride over a hump or a pot hole.
But when I got my vehicle back I was surprised to see that none of the problems had been rectified. Just a regular wash and other check ups may be. The paper foot mat read “Indeed we care" Now that’s a joke cuz I don’t think I was cared for. I contacted so many times the executive and the work shop. They said they will come and pick up the vehicle. Now its 10 days and no body have turned up. What a great service and a good lesson for me. I have already discouraged 2 of my friends from going for a Logan.