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Indiacakes

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4.4

Summary

Indiacakes
Vigo @Vigozdbest
Jul 23, 2012 03:13 PM, 1661 Views

IndiaCakesPvtLtd Cares

IndiaCakesPvtLtd is working closely with MouthShut.com to enhance customer satisfaction.

Fraud/Cheat

I ordered a cake through https://indiacakes.com/ and I am from Chennai. It redirected me to chennaicakeshop.com . I wanted the delivery on the same day on 22nd July 2012. I selected 22nd July as my delivery date on which I wanted to celebrate a function at home. I waited till 9.00 PM in the evening after long frustration I sent a strict mail. They replied with all the information that they could not guarantee the delivery since the cake was ordered after 2 PM which was not at all there in the website.


Here is a joke. I got an email now before few minutes on 23rd July 2012(today) saying my case status as completed. When I wanted a clarification the phone support guy strictly said it has been delivered at my address(on every single calling bell we happened to check and he was so rude. Their phone support is a crap as almost all times their phone is switched off. I tried reaching them after sometime hoping somebody else would pick and give me some information on my cake delivery.


Nothing worked out. I hope I will not get the cake which I ordered. If I get the cake I will be able to modify or append the subject and post as I got the cake delivered. But few words left are true and honest and those words will remain there.

Issue Resolved
(0)
Dear Customer - In the review post we did not find your order no.We request you to please send us the complaint along with order no on orders@indiacakes.co.in, we will help to resolve the issue.Sorry for inconvenience caused . Support IndiaCakes.com
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