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Indiacakes

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4.4

Summary

Indiacakes
Reethu Shah@reethushah
Jan 03, 2020 09:22 AM, 697 Views

IndiaCakesPvtLtd Cares

IndiaCakesPvtLtd is working closely with MouthShut.com to enhance customer satisfaction.

Neither received the order nor the refund.

I had ordered cake and flowers for my mother . It never got delivered . There was no notification at all from them. Tried to chat with the customer care guys, they wont respond. When I called them up, they said the cake will be delivered late as it was christmas time. I waited and waited the whole day. Still no response or notification. Next day when I raised a complaint, they send me a link to pay more money saying half kg cake was not delivered in that area . I replied back to them that this should have been informed befor taking the order and not past the date of delivery.I asked for a refund, but there is no communication from them since then.


Very poor service

Issue Resolved
(1)
Dear CustomerWe are delivering cakes across India since 2004 and completed 15 years of delivery with more than 1 million satisfied customers.Due to Covid-19 we accept that our deliveries are affected and really sorry for the same.We will check and resolve your issue at earliestSorry for inconvenience causedSupport
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