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I had ordered cake and flowers for my mother . It never got delivered . There was no notification at all from them. Tried to chat with the customer care guys, they wont respond. When I called them up, they said the cake will be delivered late as it was christmas time. I waited and waited the whole day. Still no response or notification. Next day when I raised a complaint, they send me a link to pay more money saying half kg cake was not delivered in that area . I replied back to them that this should have been informed befor taking the order and not past the date of delivery.I asked for a refund, but there is no communication from them since then.
Very poor service