IRCTC the abbreviation to Indian Railway catering and Tourism is a famous brand name in India. A large number of people hinge on their website to purchase an e-ticket because one need not to stand on the queue.
It has a draw back that’s what I discovered is if the SMS sent to mobile gets deleted, before three days of the journey one can not recover the SMS on mobile again.
Otherwise its first and dynamic. The page goes dormant if unused for more than 5 minutes.
This organization said to be the right hand of the Indian Rail also serves food and beverage to tourists in train. The quality of food is not upto the mark. Though in Rajdhani express the quality of food is good but no fruits are served.
I recommend to the operators to serve fruits on the board as well specially in Rajdhani and Shatabdi express.
The atmosphere is good. In Rajdhani express the demeanor of the bearers is polite. But always they expect money of the passengers in return. They don’t feel shy to beg tips out of the passengers.
The ticketing system is getting modified day by day, Now a days one can purchase a ticket and the money can be repaid through EMIs as well.