First Things First is one needs to be real lucky to get into the rail, due to so many issues of getting the ticket:
The website irctc.co.in is static at all times..and the page expires as you type...winning the Lottery would be an easier task I guess.
the website needs to update itself and I don’t know the details but it should have more servers to facilitate proper access to all people.
the booking counters should ensure proper delivery of tickets and should not have complaints of
" Line nahi hai" ( the connection to the servers is down). it makes it impossible to get Tatkal tickets.
Please give some importance to human life and security and ensure proper public amenities at all places.
proper disaster management drills and safety measure at the stations as well as the trains also.
hiking the fare is not the only solution...
I hope I am heard....