Just a big brand.tooo big that it values a customer as nothing.
I had ordered a sigmatel mobile under their scheme of 50% cash back.The payment mode was Cash on delivery.
I received the order after making a few calls but then my ordeal started. The cash back vouchers as promised by them was not delivered on delivery and I was told that it would come as on my email id.
I WAITED FOR A FEW DAYS BUT DIDNT RECEIVE. then I called the customer care of them and was told that it wud come after the sheme date is over(cud not understand the logic of it) yet I waited then I called again and was assured a few more days of patience.
I wrote a mail to the customer service and was commited 15 days. nothing happened since that I have written two mails without a response and after being committed for 48 hours 5 days back again I have got no response not even a call for the delay reason. It is now two and half months of making full payment that they could not honour their commitment. So stay away frm lollipos of 50% or 60% cash backf