Most online portals offer free delivery. INDIATIMES CHARGED FOR THE DELIVERY AND GIVE NIGHTMARE OF AN EXPERIENCE.
I have tried many websites for online shopping but had an AWFUL EXPERIENCE WITH INDIATIMES SHOPPING. I placed my shoes(Order # 3004037912) on Dec 19. It took them 8 days to deliver the shoes. And frustatingly, the order shows were of wrong color.
I called customer care and they informed that the shows will be picked up and replaced.
I called back on Jan 5 to folllowup. I was told that they have received the shoes in warehouse and would be doing quality check and send correct order in 2 days.
I followed up again on Jan 12. To my shock, I was informed that the order has not been cancelled yet and will take another -3 days to dispatch correct shoes. And no Manager was ready to come on phone.