If there was anything here below POOR, I would rate Indiatimesshopping on that. It was a horrible CHASE.
I sent rakhi to India ages ago, and inspite of promising it will be delivered before raksha bandhan, it didnt.........horrible horrible service I must say......they are very good at " passing the buck", no accountability whatsoever.......they gave me a run around, asking me to contact BLUE DART their official courier, ( am I supposed to do that? I paid Indiatimes and I expect them to be responsible).
The worst shopping xperience................They are a RIP OFF!!! BEWARE .. I am writing this so that no one else has to go through this PAIN. They charge you a bomb and once the order is processed, they do n othing but sit on it. It was a shocking experience, for the first time ever I have had. No one can beat them in lack of accountability............I spend through my nose to get through their call center only to be disconnected almost 3 times........... with no solutions. They are technically challenged tooo