Indigo is one crazy airline to fly ON TIME that the decide to leave behind their guest purposefully.
Lately, Indigo closed gate before time leaving behind 6 about passengers(DEL to JAI) even after knowing fully well that guest are undergoing security check, which was congested due to unprecedented turnout.
This is now a every day affair and passengers are victims of the racket of Airliners. On the other side Indigo flight JAI to DEL yesterday flew late by over one hour and the Airliner stated that they regretted the inconvenience caused.
This delay they say is due to late arrival of aircraft BUT the real reason is that they flight link is over optimized(poor planning) leading to no allowance for unforeseen delay thereby all flights later in the link are late.
The Indigo team is so young and untrained that they could only state that they are not responsible for guest not making it to the gate in time. Guest are missing they flights is a common happening at 1D terminal at Delhi.If you are flying Indigo from 1D airport Delhi, be careful to reach 2 hrs early for boarding.