I had ordered a Totem make 3/4” , 3 Piece Tapset from industrybuing. com. It was my first order on this online service. I was in opinion that, industrybuying will deviver their service as like as amazon, flipkart and ebay, I had paid 4500/- for this,
As per their order confirmation product has to be deliver in 4-5 Days, after a week of time I didn’t receive a product, finally I called to customer care , on call I was supposed to surprice by hearing that, product was not in stock and so they didn’t dispatch it. I requested them to cancel the order, so they told me that they will deliver my order on priority, Again I wait for 4 days and ahain I got surprise that they don’t have that item, finally I raised a email to customer support, they replied me with payment advice, And finally I received my refund after 25-30 days of cancellation order. This is called a third class service and never to visit their website for anything.