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Infibeam

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Infibeam
Sachin Yadav@Rusty_v
Nov 21, 2010 01:44 PM, 4041 Views
IPhone 4g

I purchased a Apple iPhone 4g (39, 000)(917 USD)  from infibeam on 2nd of November, Usual shipping time of the product is 3-4 days, After a few days I called them and asked about the status, they said it will be shipped in 2 days.


I called them after 3 more days, they say we are sorry the product is out of stock. Will be back in 10 days.


I said ok, I’ll wait for 10 days, After 10 days I called them they say it will be shipped by maximum next day, I was pissed by this time, I called again the next day and customer representative said he will email me about the issue soon, Now its been like 20 days and I haven’t received my product.


The worst customer care service.


If they offer a refund I want the whole money i.e. 917 USD + compensation.

(3)
Dear Customer,Apologies for the inconvenience caused to you. We have resolved the issue and delivered the product on 30th November. Kindly confirm the same. In case of any queries you have had, please feel free to drop an email on cs-excellence@infibeam.com. We will look into it.Thanks & Regards,Infibeam.com
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