This is with reference to my order id 8633007. I order valentine day’s gift on 13th Feb before 1pm. The website promised to deliver the gift on 14th Feb. However, when I spoke to customer rep on 14th Afternoon, they said they wont be able to deliver on 14th and confirmed that they will cancel the order.
However, to my surprise, on 16th the shipment was delivered !!! I cant believe how disconnected their supply chain is.
Now, the customer rep states that I never cancelled the order and so it was delivered. Blatant Lying. I have refused to accept their shipment and want a refund back.