The e-commerce companies are known for quick delivery at reasonable price worldwide. But the way this phenomenon is catching up in India; any Tom, Dick, Harry is getting into this.
Infibeam is a live example.
Ordered for a pair of Hush Puppies shoes with order no: 14016920. Thought, why to go to a store when I know the product and the size.
Paid for it online. The product was supposed to get delivered within 7-8 days. I waited and on the 9th day thought of checking the status. The status showed shipping in progress.
Called up the call center and the reply came; we will check. But nothing moved. Finally, on repeated request by call center executive gave them 2 more days; which expires today, but the status remains unchanged.
Will call now to get my refund but that sucks considering that I ended up spending so much time. Avoid such companies; that the lesson I learned.
Every e-comm merchant is not to be trusted with your hard earned money.
Thanks for reading.