I do not dare to do the same adventurous thing in my life. Customer care will respond to your mail after you make call to them.For any thing if you make call to customer care they will say same thing - "it will take time 3 to 4 working days".
At the time of order there is no shipping charge after placing the order, they will ask ESS charges for delivery. After paying ess charges it takes a couple of month for delivery. I do not even want to give even 1 star.