I bought a laser printer and ATHM40X headphone from infibeam 7 days back. Just after order I saw expected delivery date and I was really shocked to see 7-9 working days for printer. I am at Bangalore and Flipkart / Amazon deliver either same day or next day but 7-9 days was shocking.
But I thought infibeam has just written and I will get it soon. Let me accept that infibeam does what it says, today( April 17th 2015) is 7th day and I have not got the product.
Some details:-
Reference Id Name Destination Payment Type Payable Amount Weight Product Category
24743293
Bangalore, Karnataka
NON-COD 0 7.2 Kg Computers accessories
Thu| April 16| 02:12 AM Arrived( Gati-539440220) Bangalore
Thu| April 16| 10:12 AM Out For Next Station( Gati-539440220) Bangalore
Thu| April 16| 01:08 PM Arrived( Gati-539440220) Bangalore
Then I called customer care and she said by EOD she will update me "when I will get it". Before calling I checked shipment tracking page and it was last updated 5 days back and shipment was still in Delhi.
Just after the call they updated track web page and now it says for 2 days its in Bangalore!
What are they waiting for? Xmas?
Courier really sucks and may be thats why Flipkart and Amazon are not even considering infibeam as any competition.
IMO, if they want to survive in market, they need to improve courier.
From next time onwards, if other web sites take 500 bucks extra I would prefer to go with them instead of waiting for 9 days for my courier.