Touch was not working properly.the sound quality was not good.i bought this phone beacause of its ram.this intex cloud swift mobile has a 16GB inbuilt rom memory with the 4GB ram.and this mobile gets too warm suddenly.with in the use of 15mins.the whole body gets heating.and the battery was not stand stable.it drained suddenly.and charging was not complete and it automatically turned off then automatically turned ON.and the very very important matter was the accessories and the spare parts of this intex mobiles is too high coslty.in my mobile.the touch was not working so the touch was not replaced separetly.if you want to replace the touch then the whole folder( touch + lcd display) will be replace.the touch + lcd display cost was now at rate was 2, 800 for indian rupeeses. I bought this phone at 8600 but now this phone is 7200.