They cheated my by delivering fake product. please help me how to take necessary action on website.
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I have ordered iphone 7 onhttps://iphonestore.somee.comfor 32000 email is communicated withappleiphoneconfirm@gmail.com i have paid 32000 on cash on delivery on 21/10/2017 they gave me duplicate android phone and duplicate head set and duplicate charger. They said it will cover under apple india warrenty. But it is duplicate android phone and not working with imei error. And now they are not considering my return.
They are intouch with me with mobile number ? 91 8369273707?.
And they shipped it through shiprocket with below details
Delivered: Your Apple IPhone shipment with order id 26900 was successfully delivered. For more infohttps://shprkt.in/1FHU Thank you
I got shipment from aramex with below details.
Your Order from Apple IPhone via Aramex # ?43274287195? is out for delivery, Pls have the COD charges Rs.32000 ready.
The courier boy deliverd to me is Manjunath with monile number ? 919964727745? with below details.
Hi Sir/madam.. I Am Manjunath from Aramex courier waitng at pritek park pay parking opposit to building number 8 pls come before 12.pm bike number 1163.
And please find the comminication with seller as below.
Apple IPhone
Authorised Dealer
Hello
We have received your order for Apple iPhone 7 32GB 2GB 12MP Dual Cam 7MP Red
Cash on delivery Rs 32000
Order Id 26900
1 year apple india warranty, 30 days return policy, 100% refund protection
Check what our buyer’’s say on Reviews page
Reply to this mail for refund or replacement
Kindly revert this mail to confirm your order.
Once confirmed your order shall be shipped, expect delivery within 6 days.
thanks and regards
Apple IPhone Store
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Please take the necessary action on website.
They confirmed on website that they are authorised dealers for apple products and they are sellers on flipcart, snapdeal and amazon.
They confirmed that the products are 100% original and can be returned with ?in 30 days?.
And also they confirmed that they are authorized dealers for apple in india.
I am trying to contact them but numer is not working.
Please take the action or please suggest me. I am willing to cooperation. Please find the attachments.
I have opened the courier in front of courier boy it contains below items
Unsealed box with shop clues sticker. Box is broken but sealed with transparent tape.
Android phone looking like apple
Unknown branded headset
Unknown banded charger
Bill.
I have attached all pictures.
I requested courier boy for returning item. But he was not accepted open courier.
Please help me or suggest me.
Ashok Thummala
---------- Forwarded message ----------
From: "ASHOK T"
Date: Oct 22, 2017 1:19 PM
Subject: Re: Apple IPhone Order Confirmation
To: "Apple IPhone"
Cc:
Please proceed.
Sent from my iPhone
On 22-Oct-2017, at 11:06 AM, Apple IPhone wrote:
Hello
We have received your order for Apple iPhone 7 32GB 2GB 12MP Dual Cam 7MP Red
Cash on delivery Rs 32000
Order Id 26900
1 year apple india warranty, 30 days return policy, 100% refund protection
Check what our buyer’’s say on Reviews page
Reply to this mail for refund or replacement
Kindly revert this mail to confirm your order.
Once confirmed your order shall be shipped, expect delivery within 6 days.
thanks and regards
Apple IPhone Store