We started almost 15 hours late from Enakulam (instead of Kochuveli-Trivandrum)
Mr Sam (tour in charge stationed at Ernakulam) keep on giving false information to all 700 passengers.
Schedule is not given any time.
Food is low quality. Sanitation in train is pathetic
Mr. Revikumar (Group GM ICRTC) informed all development on timely basis. However, he has not done anything.
Due to mistreatment, some passengers, gone back lafter travelling from day one onwards.
Food inside and outside was horrible and lot of passengers had to obtain their own arrangements
Land transportation was poorly coordinated .. Had to wait for hours to get auto... (What a pity condition.. Auto for 700 people
Even the auto is not reaching to accommodation premises.
Guides are not aware where is accommodation is located.
Some of the named accommodations were not existing, once the passengers started checking out for check in
Mr Ravikumar as well as Sam is not ready to improve anything