I have been cheated with online booking on IRCTC. I booked a ticket from Delhi to Udaipur in Tatkal which was on waiting.When the final list came I found that my ticket was not confirmed. I called customer care what will happen to my money then.
As per them it will be refunded in next 4 days. Same information was reflected on their site. Its been 1 month my amount was not refunded. On calling customer care they told me we had confirmed your ticket that day so your money wont be refunded. But that I checked from all the sources my ticket was not confirmed till the list closed. I am highly disappointed with the cheap act.