I have been purchasing from itokri for quiet sometime. All I can say about them is, they value their customers. Every time I have purchased, they made sure delivery is done on time and with care.
There were times I wanted to exchange and even before taking back their items, they provided the voucher to me. I must say, this company will go a long way. So, if you are looking for a trusted website which has all exclusive handicrafts from across India, please go ahead. You wont be disappointed.