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My train booking failed on Ixigo website.
I couldn’t wait for 7 days refund as was moving out of Mumbai permanently due to no job and work. I searched for Ixigo email and contact but didn’t find any legitimate emails. There is an automated chat software Tara that keeps repeating same info which is so annoying. I would not recommend this unreliable travel provider as it is highly unprofessional and nit trustworthy. Very bad experience..