I recently tried shopping on Jabong.com. This site stands out very badly when it comes to issuing refunds. I returned two items - kurta and slippers worth Rs 1070 more than two weeks back and they have still not refunded me! The choose not to reply to emails and give useless promises of resolving the issue within 24 hours etc.
Very frustrating experience. Most other sites promptly send refunds within a max. of 3 - 4 days. How do you compare that with 20 days?