Complain NO: 12764279. Jabong employee hacked my account on 9th nov 2014, And placed an order of a girl which is located in Bangalore and they give all the details of her(Address, Contact, Email), I complained same day they did’t file the complain and asked for 48 hour.
They filed complain on 12th Nov. From that day I called many times but issue is not resolved. After getting irritated I mailed the company Owner(CEO) Mr. Arun and Director Praveen. Even they did’t replied. After N-number of calls I thought that it would be the best medium to reveal there Customer Service .
They always commit you that your issue will be resolved within 48 hours and they will easily make you fool and think that you will forgot the issue and they will not work on that issue. Care@jabong.com will always apologies for every mail and they will forward your concern to the technical department.( I m reading this line from 12 days). But issue is not resolved.
It is a shame for Mr. Arun and Mr. Praveen that if a customer mailed you his experience and told every thing with all the proof. They don’t bother and didn’t reply on mail.#Arun Chandra Mohan #Praveen Sinha you are pissing me off. They committed me again on 24th Nov that my issue will be resolved by 25th Nov till 10 AM( Today) I haven’t receive any call from jabong till now.
Regard’s
Ritesh