Jet Aiways has "MyFamily+" option so JetPrivilege member can add their family member into their single a/c. This option is useless and not working at all, I am not able to add my family members to my a/c and I have reported this issue to Jet Airways on 22-April-2015 but this is not resolved as of today. Everytime I got email which mentioned that."Our member
Service representative will respond to you within 48 hours.". This 48 hrs. never came in last one month. Jet Airways customer service is hopeless. Overall, Jet Airways reward features are useless compare to other airlines including in flight service.