When you want a new connection technician arrives in minutes.. when u face problems with existing connection..the customer care people will keep telling you ..your technician will arrive.. but no one ever comes..they just say they have escalated and manager will call back but you shall never receive any call back..all mails to the complaint email id they provide go unanswered..they wont transfer u to the technician neither to any senior manager who can help you. Keep co