SUMMARY -
I’D PLACED PLACED AN ORDER IN JIOMART.COM ON 31-AUG 8:22 PM & PAID ONLINE RS. 864.90 BY SODEXHO
DUE TO SOME ITEM UNAVAILABILITY, REFUND NOTE FOR RS. 238.66 GENERATED ON 2-SEP
THERE WAS FURTHER SHORT SHIPMENT [WITHOUT ANY INTIMATION] DURING DELIVERY ON 3-SEP
ENTIRE ORDER GOT RETURNED ON 3-SEP 5:07 PM
NO CREDIT NOTE GENERATED & BALANCE REFUND NOT PAID SO FAR.
ACTION SO FAR -
MAIL INITIATED TO CS ON 3-SEP ONWARD
ESCALATED TO ABBAS @ CS ON 7-Sep 12:40PM - PROMISED TO ISSUE THE RETURN SAME DAY
SPOKEN TO VRUSHALI @ STORE [93217 34814] ON 8-SEP - UNABLE TO TRACE THE CREDIT NOTE
ATTACHED IS INVOICE FOR RS. 864 AGAINST WHICH RS. 626 REFUND IS STILL PENDING.