I am totally disappointed with the jugoo service because during rainy season. Each and every driver is cancelling thiue ride and denying for the booking , and the driver is also having a excuses like you will get frustrated.
And if unfortunately if you are trying to book auto in night time and the rain is going on at the same time then believe me that you will be not going anywhere from your house and you will be totally exhausted by trying to call drivers again and again.
One day I was returning from my office and thought to catch jugnoo as the heavy rain was there and the time was around 2 AM so I thought to keep my bike there in the office and the distance to my home was 6.5 KM. I tried to check the auto in nearest and I was found one driver after 5 minutes and he refused directly and asked me to cancel the ride because the distance is very short from my office to home.
After that I tried around 10-12 driver and every one was denying to come as some drivers were far away from my location and the other will not go because the distance is short. After a lots of disappointment I got one driver and he agreed to go and he also informed me that the price will be getting 2X due to night and rain. After that I checked in the application and the same thing was mentioned that 2X charges due to night. And I have to still get ready because I want to reach home and the time was around 3: 15 AM , it means they have taken more than an hour to search a single convinced autowala.
Even my fortune was also good that day that after booking the auto within 10 minutes time the rain was totally over. Finally I directly cancel the ride said driver sorry and taken my bike and reached home. Totally lost of believe from jugnoo.
Personal suggestion- please make the service good and less costly at night and keep the availability like it runs in a day time.