Sorry to say this is a worst service I have seen. I am sharing my first and last trip experience with Kallada. I was traveling from Chennai to Perinthalmanna by kallada bus 2 months before. The bus got stopped at palakkad due to tyre puncture.
After checking they told us another bus will come.After 3 hours of waiting a traveller came.Unfortunately the tyre of traveller become also punctured.
We waited another 20 minutes the traveller came back & back on road. We all paid for multi axle ac bus not for this local traveller.
Inspite of all this they are not refunding the money. Such unprofessional travel. We will never ever book tickets with these guys ever again. We will also discourage our friends and family too.
I expected far better service from kallada. But this is worst bus trip in my life.