I was supposed to convert my shares from a minor who became a major. I visited their office at New Delhi House, Barakhamba road on 2nd June 2017 and asked for documents that I need to submit. I submitted documents on the same day itself.
Today(13th July) I am getting a follow up call that you have not submitted the FATCA document. I am not able to understand how this is a registrar to share and mutual fund. Also, they might as well close their telephone services as I have made 15 calls and no one bothers to pickup the phone. Appalling service.