Heartfelt greetings to you. Your Complaint is valuable to us and we will get back to you within 24-48 hrs.
Your Ticket No is: Kaun/T398155/1123221543 Your complaint:had been to the courier.costs Rs.900/ to send the material back.pl advise on howto go about this as the courier charges exceeds the price paid for the material Getting the product in broken condition is not my fault.Please arrange for your courier to pick up the product from my place.
For any other query or assistance you can contact our Customer Care Executive at+91 120 4111111.
Best Regards,
Kaunsa.com
This is the reply I got. Photos were sent of the cracked induction cooker. Do not get any response from their call centre except to send the broken material back. My suggestion- please do not buy from them. I am planning to approach the consumer court.