I ordered 7 inch calling Tablet from Kaunsa in the month of January, delivery is ok within promised delivery date but there is some manufacturing default in my tablet, not in working condition then immediately I call their customer helpline No. that is 0120 4835000 and speak with Siddhartha Gupta, he speak very politely and assure me that they replace my faulty Tab at free of cost.
There is no other conversation for regarding for same and on the sixth day they intimate me that we arrange reverse pickup of my faulty product via email. After few days the courier boy are present at my doorstep for reverse pickup.
On the fifteenth day, after the reverse pickup I got new tablet in place of the old. This time there is no problem.
Happy this time, Nice support and awesome shopping site.