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Kaya Skin Clinic
Bangalore

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3.7

Summary

Kaya Skin Clinic - Bangalore
Veena @av0312
Aug 18, 2008 03:36 PM, 17653 Views

kaya_limited Cares

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Highway Robbery!!!!!!!!

I read about kaya over the net and wanted to just get a skin check up done, so I visited the center in Jayanagar, Bangalore. Although the staff  were kind of ok, it was clearly seen on their faces that  they were less willing to carry out the treatments with patience.


The other thing which annoyed me was their restriction on taking your family member with you into the consultation room. The so called skin specialist applied some lotion onto my face n asked me to look into the mirror placed near some machine, and then she said that I have dead cells, acne that r not matured. Then she suggested me 4 sittings of salysilic peels and 8 sittings of Pigmentation treatment. After all this their so called trained professional took me to a treatment room, where she started off telling me about the treatment, till then I was not informed of their treatment costs.


On questioning, she said that it would cost me (7000 + 14000) which amounts to 21000 totally, I was totally shocked by their price list. Moreover my scars are not so dark and I really didnt feel that I should be spending so much over it, so I thought of taking a second opinion. I told the girl who was supposed to treat me that I would come back later, she was kind of disappointed I guess and coz of that she even forgot to take their consultation fee also, lucky me ;).


But its their bound duty to inform us about their price list before they take us into their treatment room. And more so after I left their clinic, my face started itching coz of the lotion they had applied to test my skin. And after reading all these reviews, I m thanking my heavens for not being a prey to their business tactics. People please dnt ever go to KAYA.....this is my sincere advice. KAYA ppl r nothing but HIGHWAY ROBBERS....who eye on ur money and least bothered about ur health.

Issue Resolved
(1)
Dear Customer, We apologise for the less than satisfactory experience that you have had with Kaya. We value you as our client and your satisfaction is very important for us and hence, would like to not only understand the root of your dissatisfaction with Kaya, but also help address the same. If you could share your contact details and the concerned clinic name with us, we will immediately be in touch with you to take this forward. You can write to us at care@kayaindia.net. We again apologize and truly regret any inconvenience caused to you. Regards, Anne Kurian Service Quality, Kaya Skin Clinic
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