Your review is Submitted Successfully. ×

Kaya Skin Clinic
Mumbai

0 Followers
3.7

Summary

Kaya Skin Clinic - Mumbai
Ankit Khambhati@dr.ankit.k
May 21, 2008 06:43 PM, 23063 Views

kaya_limited Cares

kaya_limited is working closely with MouthShut.com to enhance customer satisfaction.

Beware of total skin loss after Kaya treatment!

My wife has undergone about 9 sittings of bilateral Laser Hair Removal treatment over the last 3 years or more at Kaya Skin Clinic at Nepeansea Rd, Mumbai. The treatment has aggravated a condition known as Fox Fordyce Disease in both her underarms that received this treatment.


The condition manifested itself starting with 5-10 asymptomatic boils bilaterally, that grew in number over the course of treatment to few hundred boils that subjected her to constant 24 hr intolerable itching. Having tried every possible medical treatment for cure or symptomatic relief from the best known skin specialists, both topical and oral, there was no improvement. Moreover, the scratching led to infection, that in turn caused more itching. After no medical alternative left, surgical intervention, i.e. complete skin excision through plastic surgery was advised. After months of consideration and unbearable mental and physical torture, we decided to go forward with skin excision surgery. One of 3 to 4 planned major surgeries (under GA) have been performed that has yeilded positive results. The next surgery is due in April 08.


Even if the surgical treatment is successful in removing the diseased skin and pathology, there will be permanent organ loss and aesthetic damage. This damage may continue to cause mental displeasure (due to aesthetic damage) and sense of permanent loss to her. The risk of undergoing three to four major surgeries under GA and possibility of post-operative complications and recurrence are dreadful. Plus, the incidence and surgical trauma in child-bearing age can play a devastating role in future. As observed, in none of the sittings was a qualified medical practitioner involved, except for the first one. Also, if you see the condition in its present condition, the level of ignorance and professional negligence of Kaya staff is alarming enough to sensitize the matter in public interest.

Brand Response
(7)
Dear Mr Ankit, We apologise for the less than satisfactory experience that your wife have had with Kaya. We value your wife as our client and your satisfaction is very important for us and hence, would like to not only understand the root of your dissatisfaction with Kaya, but also help address the same. If you could share your contact details and the concerned clinic name with us, we will immediately be in touch with you to take this forward. You can write to us at care@kayaindia.net. We again apologize and truly regret any inconvenience caused to you. Regards, Anne Kurian Service Quality, Kaya Skin Clinic  
Post
VIEW MORE
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer