I would like to second the comments given by Venkatesh below as to how horrible this Kenstar mixie is and how bad their customer service is. Kenstar claims that they have 12 years warranty on the motor and I have had problems with the mixie from the day I got it. Now the motor of the mixie is gone and its within 12 years and I have approached 2 service centres of Kenstar (Cook Wave & Take care India Pvt LTD in Vadapalni and both of them fail to give me a new motor which is in Warrany. I had to pay them 1200 Rs for this motor and Kenstar has cheated me from the day I got this machine.
I would strongly recommend all consumers to not buy this product as they have a very bad after sales service and the quality of the product is bad.
I am taking this up in the consumer court with all the necessary proff claiming they are not covering the motor within the 12 months and they have charged me for the motor which is in Warranty.
Venkatesh please write to me and we can team up and take this up in the consumer court. Anybody from Kenstar interested to solve this issue before going legally can reply back asking for my contact details and I would be glad to talk to you else we all will face in the court.
Regards,
Sam