I raised a complaint with KENT RO on leakage. I was told a technician will visit.
After few follow ups a technician comes to my place, opens the tap, breaks it n tells me to call a plumber! Thank you very much!
Later customer service calls, when I tell him of the ordeal he tells me that leakage is plumbing issue n technician can’t fix it. If that’s the case, why was my complaint registered and why did the technician touch the tap?
Very unhappy with the service n attitude.