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Summary

Kent STERLING MRO (11034) 6 L RO + UF Water Purifier
Sharath Srinivasan@shary42enator
Jun 12, 2023 05:39 PM, 6173 Views
Pathetic one or the other item breaks every month

I am writing this email to you to bring to your notice that, every single time a person from kent visits to fix, some item or the other is gone and we are asked to replace it.


Last week, we were asked to change the SV, and 2 days later it started making some noise and today we are asked to change the adapter. In the last one and half years 6 years. We are asked to change SNMP, adapter(This is the second time), SV, and bulb(3 times), filter, etc.


Finally, I have not entertained changing anything.


How can kent even sell products if not tested promptly?

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