Horrible Customer Service. I ordered some envelopes and for almost a week it kept showing as under process and when I contacted them they said we are sorry but we had defective stock and promised that we will deliver by next day. Mind you this was only when contacted them.
Anyways I get the parcel and with the invoice showing both products and when I opened the box it contained only one item. No mention about the second item. I checked on the website where it shows "Order Shipped" . Again I contacted them and was given the same fuckin excuse about they having defective products and offered to refund the money. This is again only after I contact them.
Least they could have done was inform me by email or phone call to update me the situation on their own and not after I have been running after them.
The whole interaction with them is happening thru chat. Horrible and frustrating experience