Product :Kodak Digital Camera Z1275
Product Serial : KCXW75000446
Invoice : 41778428191 Date: 24 January 2009
Complaint : 1. Video Clip are not able to play by standard (Philips) DVD players even after. I have burn the DVD with Kodak EasyShare (Company provided software)
Under High Image Stabilization mode picture is getting blurred when object is In minor moving condition.
Battery consumption is very high. I have committed by Reliance Digital sales
staff 110 snaps per set of Alkaline battery. I have used Duracell Digital Camera Battery and 2700 MAH Rechargeable Battery which takes only on an average 45 snaps and about 5 minutes video recording.
Returned Back to ResQ Section : 27 January 2009
Staus : Problem unsolved as on date Feb 02, 09
After making direct enquiry to the Kodak Service Centre, I have told that this is technically mistake in the camera so that recorded video clip will not play in DVD player and you may do it by purchasing relevant converter software in the market (which is cost me nearby to the cost of the same camera).
I have specifically asked regarding this at the time of buying, I have told that you cannot play directly plug & Play but you have to transfer through company provided software. Usually if you by any product like I-pod you will get one installer CD which coverts other formats of Audio & Video compatible to I-pod. In this camera there is option of recording High Definition Television (HD) compatible video clip recording, very commonly across the globe Television attached to VCD/MP3/DVD player not with computer system.
So either the company provided software should burn CD/DVD which should compatible to play in such players but Kodak EasyShare software can’t convert the same.Supposing if this is the common problem then it should be communicated to me by your well dressed but knowledge-less sales team, even in product User Manual doesn’t provide detailed technical specifications nor anywhere mentioned regarding non compatibility of video clip in VCD/DVD player. If the highly educated customer could be got deceived by ambiguous set of information in User Manual and Reliance Digital Sales Team what will happen to normal customer.