Their customer service is e really good, I texted them on facebook and they were very quick to reply. I got a reply in 4 hours and it solved the little issue that I had.
I had ordered shoes and I was very satisfied with my purchase, The quality, durability and designing, all looked great. No regrets.
Their packaging of the product was top notch, completely covered in bubble wrap.
Wouldve really liked had it been delivered to me in 3-4 days rather than in 6 days.
Its app is very easy to use, has a beautiful UI. Koovs has a website too with all the filter options but I prefer the app.
This was my second time shopping with koovs and I find it totally reliable .