I have ordered many pieces of fashion until this last one. A jump suit which was loose(thanks to their faulty size chart). I wanted to get it exchanged.
I dropped a mail a month ago for a pick up service, and then I went out of town for work. I got a call from a courier service and I directed him how to collect the parcel. It was only until now I dicovered that that guy never came to collect anything.
NOW WHY DID I EVEN CHOOSE a pick up courier service? BECAUSE KOOVS help on phone never pick up EVER! I called about 20 times in a row, for 2 days. NO ONE PICKED UP.
GOD! This is the end of me and koovs now.