Unfair business practise has been done by this company while selling the policy to my husband in 2012. We took the policy in the name of our daughter.We were told that you pay 1lac rs per year for 16 years and you will get the payout at the completion of 16th year, it will help you to fund the college education of your daughter.The date was wrongly communicated to me it was said that we will get the entire money after 16years on these facts we had taken the policy. But now I am shocked to know that the payout date is 2066. My signatures were taken on the papers but the year was not printed. Which is the Clear CASE OF FRAUD done by the insurance company.
Now when I want to surrender the policy after paying 1lac for 4 years then I received an email from kotak saying that the amount of 3, 45, 981 INR you will receive on surrendering the policy, but the amount which got credited isINR 176640.
This is the cheating done by your organisation with a customer.