With extreme agony and pain I’m writing this mail to you all. Pls find below details of two policies sold with wrong information (MIS-SELLING) to my father(Mr. Malik). Policies are in the name of my Mother(Mrs. Swadesh Bala Malik)
A person with the name Sachin called-up my father( Sachin’s Mobile number – 9871669706 & Landline number – 011- 43619339) and sold policy No. 01749643 and later after one year, Sachin called-up my father and told him that this fund is discontinued hence my father will get Rs. 72, 000 back on the invested amount of Rs. 50, 000 and policy will be closed, if my father opts for another policy worth Rs. 24, 999. My father being not very literate agreed and buys Policy No. 02147245 of Rs. 24, 999. Now my father is waiting for Rs. 72, 000 and Sachin is not picking up his calls since 2 months now.
I want that my father should get Rs. 72, 000 as committed + Rs. 10, 000 compensation for the first policy no. 01749643 and Rs. 24, 999+ 8% p.a interest for the wrong commitment and harassment he has faced by Kotak in front of his family for the second policy no. 02147245 Both the policy should be closed and we don’t want to engage Kotak ever in our house now. Name of policy holder – Svadeshi Malik(wrong spelling in the policy doc., correct one is Mrs. Swadesh Bala Malik) should be corrected for record purpose only. Last but not the least, employees like Sachin should be taken for a task on ruining Kotak image.
Policy Details 1
Policy No. 01749643
Client id . 53153596
Policy date. 18/11/2009
Policy Holder Name – Mrs. Swadesh Bala Malik
Name of Plan – Kotak Smart Advantage(UIN -107L043V01)
Premium Paid – Rs. 50, 000
Policy Details 2
Policy No. 02147245
Client id . 54149487
Policy date. 18/10/2010
Policy Holder Name – Svadeshi Malik(wrong spelling in the policy doc., correct one is Mrs. Swadesh Bala Malik)
Name of Plan – Kotak Surakshit Jeevan(UIN -107N042V01)
Premium Paid – Rs. 24, 999
Regards,
Saurabh Malik