I applied for Kotak Credit Card, which is to be issued on-behalf of Citibank Credit Card already in use by me. Its credit limit is Rs 53K and I was assured that I will get almost double of that credit limit means nearing Rs1 Lac, while initiating for the Kotak CC.
After all verifications and other formalities, I received card with credit limit of Rs 53000/-. When I tried to send mail at their prescribed email addresses, it bounces back number of times. Before initiating for card, I sent them mail to send the executive to help me in applying for credit card. It worked. But when I tried to lodge complaint on same ID, it bounced back. It also happened with me in case of Barclay’s CC. Even, this bank issued me credit card with credit limit of Rs. 19000/-.
So, its suggestion to all not to go for Kotak/ Barclay’s credit cards because they are not good service providers.
Thanks