Kotak securities is a bagful of bullshit.
1>It takes you seconds to move money into Kotak Demat account but days to move it out.
2>The website is filled with bugs. You cannot access your own account data from 1130 PM to 8 AM
3>Even if you can access your account it is difficult to track your past transactions as strangely data/records never seem to be available. It is difficult to keep track of your own money.
4>The customer service call takes longer than BSNL customer service. You be on the line for 10 mins each 2-3 times and then you MAY get through. And they are available only from 9AM to 6PM.
5>One cannot complain about the call and trade feature though. They are quick and precise.
6>In-spite of all this, for god forsaken reasons if you happen to go for this, do not follow their stock recommendations. Use your own brains, they obviously get paid by companies to recommend some stocks.
7>Options such as resetting passwords and recovering your lost security keys are quick and I have no complaints about it.Brokerage is also low.
I have heard complaints about ICICI too. Confused about where to switch my Demat account. How is Sharekhan, anyone?