I have booked ticket for my mother from Bhavani - Chennai @ 9pm, they alloted seat number 5A, After
8pm they told that bus will be late by an hour, due to break down, exactly after an hour, they send a worst backup bus, with seats are not good.
At the end of the time they changed the seating arrangements as their own and asked the passengers to adjust. Because of this cause my mother struggled by back pain, and now I am going to hospital. In https://Kpntravels.in they have mentioned " Quality Service is our Motto" in customtakeouter care area, but they are cheating entire passengers. They are only thinking about the money only. Worst service in the World.
The Truth was, they combined two bus Passengers in Single bus due to lack of booking.
Regards,
SreelaDasguptas