The company operates air conditioned and non-AC semi-sleeper services on majority routes with sleeper and 2+2 A/C Volvo B7R multi-axle services on select routes.[2] The company faces competition from other private operators, state transport corporations and Indian Railways.[3] KPN Travels has partnered with online ticketing websites Redbus and Ticketgoose.
A mob of around 200 burnt around 50 buses parked in KPN Travels’ depot, during the Cauvery riots of September 2016