They might have good artists but they’re really really out of their depth when it comes to customer satisfaction.
bad food
can’t take down a reservation properly
incorrect information I asked them to add 2 more people to the table my friend had already booked over the phone and they agreed. when I go there, they tell me that they can’t and didn’t let me get in. couldn’t they have told me that on the phone?
With a play they said it’ll start at 7. to confirm the timing I called them and they said it’s been pushed to 9. when I got there at 9, the play had already started at 8:40. I mean come on, realize the guy taking phone calls is no good. They also said only buffet is available (you have to pay for before going in), but on going inside they were serving off the menu. on top of all this, the manager isn’t even willing to accept that they’ve made a mistake in both cases.