MY WIFE GOT A LAVIE BAG AS A BIRTHDAY GIFT. PRODUCT WAS RECEIVED WITH A DEFECTIVE ZIP. POOR QUALITY ZIP MATERIAL. TRIED TO CALL CUSTOMER SERVICE - NO ONE PICKS UP. WROTE TO SUPPORT@LAVIE.COM - NO RESPONSE.
TRIED CONTACTING THEM ON WHATSAPP - THEY USE BOTS TO AVOID INTERACTING DIRECTLY WITH CUSTOMERS.
DISAPPOINTING EXPERIENCE - THINK THEY HAVE MONEY TO PAY THEIR CELEBRITY BRAND ENDORSERS BUT NO BUSINESS SENSE OR ETHICS TO SERVE THEIR CUSTOMERS PROPERLY.