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2.6

Summary

Lawrence and Mayo Sunglasses
KSs Ramanan@ramaniks62
May 22, 2019 10:57 AM, 7287 Views
No customer care post sales

I purchased single vision lenses vide order No 73580 dt 15.05.2019


I received the spectacles with manuf.defect in left eye - lense with side lense thickness elivated outside frame which never happens in my past life of 20 yrs in new technology.(right side fixed correctly and both the power -4.5 almost same)


L & M company Dilsuknagar committed mistake but never accepted the fact and for rectification and finally put the loss on customer


I feel very bad on this issue and waste of time & money and finally L & M lost its trust worthiness in recent years in spite of huge cost for lenses


I visited twice on this issue and advised me to sit for more time and they concentrated on other customers and never took my issue for rectification.

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